Guys, need your advise. This is what happened to me today : 1)Today was my first buy at C4S on one store, 8 vids for about 200$ 2) Transaction was done, ended with the usual download links 3) Error message stating that videos were already downloaded, could not download anyone of them 4) I contacted them at sales&etc. got a very strange request to send a copy of my ID with photo (WTF??) copy of my CC card recto/verso and some kind of authorisation request. Until then no dowload allowed 5) Said them I'm unable/not consenting to send over my ID card over the internet (Identity theft anyone ?) 6) Tried to discuss the matter using their chat application, could not sustain a sensible discussion with anyone of the various agent, plus some of them just close the chat with no answer (???) Note : I called Visa and was told that the transaction was authorized by them, only pending & put on hold at seller bank/website. My card was debited, but could not download any clips. Has this happened to anyone of you ?